I asked the plumbing guy for a part, they didn't have it, so he made one for me. You can't get this kind of service at Home Depot. I will be happy to give them my business again.
Amazing selection, friendly staff
B&B hardware store is like a landmark.In business forever- has a great reputation.I read an article about it in Los Angeles Times ,but never visited it. This is a place on a list to visit before I die.I have to visit it to get a feel of true and blue hardware store it's unusual courtesy and old-fashioned trading. VIVA B&B !!!!
This review is directed specifically at the Fourth Street location where my husband and I have been shopping for the last few years. We are both regular customers because we appreciate "old school" customer service.We have acquired very delicate wall hangings which require very specific hardware to put up safely and securely. We also have very unusual lighting fixtures which require special bulbs.Each time we visit the store we are assisted by very friendly and knowledgeable staff and have walked out with exactly what we needed to get the job done.I highly recommend Cole Hardware.Even with the passing of the father, the son and his staff clearly continue the tradition of quality customer service with a smile.
Love my neighborhood hardware store! Great place for all your hardware needs and beyond
Love this place. Old school hardware shop with old school customer service.
I've gone to B&B for over 15 years (averaging 5 or 6 visits per year) while living in the neighborhood and hardly ever had to go elsewhere for what I needed. Yes, their inventory isn't what it used to be years ago, but they're ready to order stuff they're out of and generally very dedicated to helping find stuff/resolve issues. NOTE TO B&B: Clearly, you guys are annoying A LOT of customers with your actual store hours not matching you online posted hrs. I, too, have shown up during last 1/2 hr between 4:30 & 5pm and the store was already totally closed up with no one around. This should be easy enough to fix so ya might want to get around to this sooner than later!
Very helpful. They know their stuff and can suggest solutions to whatever esoteric hardware problem I have.
I can find pretty much any thing I want here. No need to go to home depot.
Glad to know that B & B is still open, the rumor had been going around that they had closed, i have been going for years and from the great customer service to large inventory of odds and ends, especially things for the older apartment repairs in the area no one is better.. There screen repair department is second to none, I have always been satisfied and happy with the service..
I went to B&B hardware the hours posted are incorrect! this is an old sign pictured. new hours are Tues- Sat 8am to 5pm. service was great! wish they were open on Mondays.
Andrew in the plumbing was super helpful. I want to install a shut off valve for my washer. B & B didn't have what I needed in stock. So he recommended where I could buy the items and also spent a lot of time with me on the phone even though I wasn't going to be a customer this time. I love B & B! They usually always have what I need. They are a one stop shop for hardware needs and he made my call worthwhile. I'm very impressed, once again, with B & B Hardware. Thanks Andrew! :0)
The people that work here are amazing! Great customer service!!!
Whatever you are looking for, you will find it at B & B Hardware.
I love B&B Hardware! Personal and friendly service and the most fun is just walking around on the creaky wood floors and finding things that I need... or will need eventually! There's lots of nooks and crannies to find hidden treasures and all sorts of stuff. It's my first choice for hardware stores. Go there!
This place is amazing. I can only say wonderful things about this place. They choose their people well because everybody in this place is knowledgeable.
Personal service, they care about the individual customer
They've got most things but it's all crammed in there.
These guys always have what I need and know exactly what I'm looking for when I can barely describe it myself.
It was fun to walk in the store - lots of character and lots of parts! The people were very helpful and able to identify the manufacturer of the part I brought in (a shower handle) right off the bat. A refreshing change from Home Depot. I am not a hardware person, but this was a fun experience!