The only place I will take any and all of my vehicles for the last 15 years. Runs a careful shop with thoughtful and considerate attention to the fact that your family will continue to need safe and reliable transportation long after you leave the shop. Nobody more honest and fair in the valley, and always willing to explain the real and potential issues so you are also well informed. Wouldn't trust my family cars in anybody else's hands!
Change head light here, VERY reasonable price and good service. Technicians are friendly. Highly recommended.
Fair and honest mechanic!
Well. If you love cars and love car racing, this is the place to talk about car all day long. Their waiting area is like a NASCAR museum. The owner Ken has very interesting story to tell. This place is a little hard to spot when heading north on McClintock Dr, but it's a great place to get your car taken care of.
Best mechanic! Been coming here since moved to phoenix.
Great staff! Safe to say they explained all the work they did to my vehicle I will be back for future business!
Great service here at Ken's Auto Repair. They go the extra mile for there customers. Try them out for all your auto repair and service needs.
It is a relief to leave my car in Ken's care: Honest, competent, reasonable prices.
Great service from the folks at Ken's. Highly knowledgeable. Quick turn around and very friendly
I was skeptical that the ratings online were inflated but Ken's is great. I dropped my car off and they got back to me very quick with a detailed estimate.
Two days before my 10th wedding anniversary and 10 days before Christmas my radiator took a dump. Yay. Fine, we'll find a shop close to us and bend over for the typical shop reaming. Not from Ken! My husband drove to Kens in freezing temperatures and planned on taking the lightrail home after dropping the car off, no need, they offered to drive him home! Impressive, classy, helpful. My bank account is sad (no fault of Kens) but I am very impressed with the quality workmanship and STELLAR customer service received here. They even came and picked my husband up when the car was done, same day service! Thank you for making a ridiculously ill timed failure (if there ever is a good time) a very easy process. We will definitely be recommending everyone head to Kens and we'll return if we encounter any other issues. Awesome job guys, Merry Christmas!
I have been using Ken Auto since 1994 until 2003 when I moved to California for 10 years and came back in 2012 and went right back and everything was the same, very nice people, good mechanics and Ken is a great guy. I highly recommend them and also to get a second opinion from another shops analysis.
Honest, friendly and reliable. I don't take my car to just anybody!
Never in the last 20 years have I met anyone in an auto shop that treated you like family, the first time you meet them. Efficient and extremely well priced. Nobody touches my car now except the folks at Kens!
I really can't say enough about Ken and DJ at Ken's Auto Repair. I was referred by a friend about five years ago and now I won't take my vehicles anywhere else unless there's work that Ken and his guys can't do. I've gone through lots of mechanics over the years and until I found Ken's, I would eventually find out I had been ripped off and then I'd try somewhere else. I've NEVER been ripped off by Ken. They always seem to get me in quickly and call me with an estimate once they've had a look. I've never had the final price be above the estimate and it's frequently below. There have been several times when I was expecting a huge, expensive problem, given the symptoms, but Ken figured out it was something minor. These would have been perfect opportunities for a dishonest mechanic to have ripped me off, but he's always been completely honest. Several times, he has fixed minor things and not even charged me. If his shop can't or doesn't do something (e.g., electrical work, programming, alignment), he'll tell you up front and recommend someone who will do it well and be honest. I don't know anything about fixing cars, so it's important to me that I can trust what Ken tells me and not lose sleep wondering if I'm getting ripped off. Ken and his employees are nice people. They're honest, fast, and do good work with quality parts. They're also very competitive with prices and there aren't ever any surprises. If I ever move to another town, I'll still bring my cars here!
Ken is the BEST!!! Been a customer for 15 years. I trust him and his mechanics and he has always given me a fair price. DJ at the front desk is an absolute doll. I will never take my car anywhere else. Thanks Ken!!
I always have my oil changed at Ken's Auto. They check for all the fluids as well and always tell me that I only need the oil change (other shops will tell you bad things about your car to sell more services... but not at Ken's). I am not an expert to tell how good the mechanics at Ken's are but the only thing that I care the most is that they are TRUSTWORTHY!
I was really stressing out about my Jeeps steering issue. Other mechanics really could not even diagnose the issue without charging me tons and could not even work on my Jeep til at least 2 days. Not Kens Shop though. They took my vehicle immediately, had it done in about 5 hours total, and even gave me a free ride home so I could head to work on time. I had a great experience with these guys and will definitely be back! They even gave a military discount off parts.
This is not only the best auto repair shop in metro Phoenix, but quite possibly the best auto repair shop jn the entire USA!
I've been having my auto repairs done at Ken's for close to 15 years. The service is excellent, the work is done right and I have always been treated fairly.I have sent my daughters to Ken's and referred friends without reservations.