Fast, friendly, great and thorough service at a great price. I will definitely be returning for oil changes and anything else that's needed in future.
Well, not one, but TWO Mercedes dealerships tore up the trunk of my convertible (2005 SLK 350), and the last dealership returned it to me last Friday with a four-inch gap in the trunk with a broken trunk lock AND the check engine light on. On Monday, on the recommendation of a friend, and at the point of despair, I took the car to Mercedes Services LP. When I picked it up Friday, they had 100% resolved every issue with car, plus some I had not even brought to their attention. The dealerships were completely unable to diagnose and repair the damage they caused, and these folks restored the car to new mechanical condition from the engine to the trunk. I had lost all hope over the last four months dealing with the dealership, and was so overcome that there is still help out there that is so above and beyond that I actually welled up with tears of pure dee gratitude. They should call themselves "miracle workers", because that is exactly what they are. Blessings of all good things to these outstanding folks.
I appreciate all the technicians at Mercedes Service, L. P. Every tech will always be honest and go above and beyond for their customers. Picking vehicles up, dropping customers off, and taking the time to explain to the customers on what is going on with their vehicle. I have had my vehicle worked on here and I have worked with this business for almost 8 years now and I highly recommend Mercedes Service, L.P. to those who want to have their vehicle worked on by honest, genuine, and caring individuals when it comes to maintenance and safety when it comes to your vehicle. Thanks Mercedes Service for always being dedicated to your customers!!!
kind ,knowledgeable and HONEST!!!!!!!!!!!!!!!!!!!!!!! The best service by far.I would never take my car anywhere else!
I've always had a great experience and very satisfied with the my mechanic John Rugg. Their willingness to work with the customers, says a lot about this company. I always feel confident that leaving BMW and the work required will be addressed. Mercedes Services L.P I highly recommend this business for your Mercedes-Benz and BMW car service.
Great service! I always know my car will be in the best shape when the work is complete. The mechanics are always friendly and explain the work that needs to be done.
Fast service, always gets me in even when busy, and super friendly customer service.
Friendly service, family run business with knowledgeable certified technicians. I scheduled my SL500 for service. They picked my car up and even took care of my inspection and washed it before returning it to me. I've received this same top notch service for the past 20 years. I'd never go any place else.
Always fast , friendly and convenient......right priced
Worked with me on a repair, every thing was great. This is a much better alternative than the dealer. I had a great conversation with Michael about an old BMW, and everyone was very helpful. If you have a BMW or Mercedes in southeast Texas, take it here!