Great deals, amazing service from Will, and Ktim. Helped me get a car in a timely manner as well as answering any questions our concerns that I had with patience and empathy all on a Sunday night!
I purchased 2 cars from national in January of 2019. The experience was positive, but I have been most impressed with how I have been treated after the purchase. I ran into trouble with my transmission and submitted a claim to the warranty company. They denied my claim for operating while the problem was occurring. I called John Yang and let him know what happened. He went to work, and after hours and hours of work, he was able to get the denial overturned. It made my month! Not many companies would do this for customers!!!!
Took my friends to First National Fleet today to purchase an SUV, and I have to say, Paul and Robert were absolutely hands down the most amazing people to work with. They worked for my friends to put them in a safe, reliable SUV that they fell in love with, not trying to line their pockets. This is the best car buying experience I have ever been through. I highly recommend going through them. Stop by to see them first before going anywhere else. You will not be sorry.
Gokul was very helpful service was quick.
Had one of our best experiences purchasing a vehicle from First National Fleet and Lease. Thomas did a awesome job finding us the right car, getting it to the price we wanted and the best customer service from a dealership ever. After signing the paperwork and receiving the keys we went out to get in and found out that the radio didn't work. Thomas and First National went out of there way to get it fixed and provide us with a loaner. Thomas even drove it back down to Bonney Lake after it was fixed on a Friday night during rush hour. You don't find customer service like that anymore even after signing the paperwork, most places will tell you it is your problem. Thanks again we will be back and refer people to them.
Gokul is awesome! I appreciate all his hard work!
Gokul is the best. Friendly and Super helpful. He knows a lot about the cars. Very smooth transaction. Highly recommend you come in and see Gokul for your next car.
Gokul is great! Knowledgeable and great customer service!
I purchased a car from gokul he was very friendly and well informed. He was able to answer all my questions and I left knowing I made the right choice buying from gokul. I will definitely be back and I'll be sending all my friends to him. Thank you I love my new car!
The best customer service. I was looking for a truck and Gokul found me the perfect one. 4X4. I highly recommend! Ask for Gokul!
Goku and Carlos were very professional and polite and they made the whole process of me and my wife buying a car convenient and easy.
Staff was amazing, helpful and friendly. Helped my family out with a tricky situation being upside down on an old car. These guys are great!
Gokul is amazing! He made the whole process easy and found me the exact car I want. I highly recommend Gokul and had already sent my parents to him. If you go to First National (PNW LUXURY) always ask for Gokul!! Tell him Tina sent you and watch this gentlemen in action
I have to say that first national fleet is the #1place to get your cars. I have my car through them I got a while back so I knew where I would come for my son and daughters when the time comes 😀 My son and I came in and Gokul and carlos and jack hooked us up with a NICE car!! They all are awesome!!!! Thank you!!!
I recently had to replace my vehicle and hate the whole car buying process. I found the car that i wanted online and called to confirm if it was still there. Talked to Gokul on the phone and he eased my fear of going starting the whole process. We set a time for us to go in and when we got there Gokul made the whole process, fun, fast and easy! I highly recommend Gokul and First National Autos. I will definitely send all my family and friends to him!
I recently bought a car from Gokul Kumar and it was a seamless experience. He helped me with financing and I was in and out. I highly recommend working with him. :)
Used car shopping can be such a daunting task, there's the beauty of the day and age of internet to assist folks but it seems to be information overload and can cause more anxiety than it can help. What i've learned over my years of buying used is finding a person you can trust. Gokul is my guy - genuine, honest, and very personable. He really breaks the stereotypes of "used car salesman" He listens and he cares! And if he doesn't have the car you are looking for, he always does what he can to get it/find it for you. I've purchase two cars from him and have sent friends his way and they have all left happy and with a new friend in the car biz! Gokul is awesome!
Gokul and carlos did a verry good job with getting me my first car. They were verry proffesinal and kind throughout the whole process. Deffinently a 5 out of 5 star rating
Gokul is very helpful and got me the car I wanted. I would recommend him to anyone looking for a car.
Wonderful service with Carlos and Gokul. Coming back with my son to help him find a car.