Bought a nice Ford f150 here through a gentleman named Gokul. He let me test drive it, take it to the inspection and agreed to do minor repairs that my mechanic pointed out and suggested I ask them to fix. They also had a good variety of reasonably priced trucks that I was tempted to look at for comparison, but just went for the Ford since it was exactly what I had expected based on the description and was in great condition. Gokul and his finance guy helped me thoroughly and informatively through the whole process, not hesitating to answer all my questions. I had to call my insurance and bank to sort few things out and they were thoughtful and understanding, working with me through the whole process.
Will was really nice and worked with us even though we don’t have great credit or a lot to put down. Extremely grateful and loving our new Kia Soul!
Had a good experience here, WILL did a great job in helping me from the star to end.
This place is the place to get your next car for sure they work with you and get you in a car you will enjoy and they have great deals and keep to their word
I was pleased with the service fast and friendly even though I was in eastern Washington.they will meet you halfway with the car great prices
Great assistance and plenty of help Katim and Terrill gave excellent customer service to help me get the car I desired
Great service Terrill and I closed a deal thanks a lot!
Thomas was amazing! He showed great customer service, he took really good care of me. We stayed late getting the paper work and insurance done which is greatly appreciated! I would definitely refer anyone whose looking to get a car to this amazing company and amazing staff! Five stars hands down!!
I asked for information on a vehicle and I got a prompt response from Thomas M. Beautiful S class with good mileage. Due to his quick and concise information I was able to make a decision quickly. Thanks Thomas, looking forward to working together again soon!
First I called to see if a vehicle I saw online was still available. I talked to Carlos and he let me know they still have it. I came in and met with Carlos that same day. Looked at the vehicle, test drove, and decided it was exactly what I was looking for. The purchase process was extremely easy and the customer service was top notch. The vehicle was fairly priced and has been working great. The whole team here was very helpful. Thanks Carlos for taking the time to help me with the purchase.
Just bought a car yesterday, and I honestly had such a great experience. Will was the person who helped me out, and I couldn’t have asked for anyone better. He was super patient with my financial situation, and went above and beyond finding something that would work for me. Even staying past closing time, helping me figure things out. I’ll definitely come back to First National for any car buying needs in the future!
Had the best experience a few weeks back ! Terrell helped me find a beautiful 2016 Jeep Cherokee Limited and I’m absolutely loving it💛 Great service all around and even helped me lower my interest rate down 4%!! Thank you again to everyone who helped me!
Got a pristine 2014 minivan (still had original plastic protective wrap on some parts). Ktim and Paul were great. They followed up on some small details with no problem and not having to go back. The lot is full of really clean used vehicles.
Had a great experience with the sales team at First National. We saw the ad online, had our financing in order before we came in. Our test drive was great, they allowed us to go solo and take our time which is really important. A chatty sales person in the back seat as you're trying to make a very expensive decision is a real negative for me, so we appreciated that. There were a couple of minor issues with the vehicle, and our sales person Terill (sp?) was really mellow about getting them taken care of before we picked up the car. They were up front and clear about everything from the jump. I have always preferred to buy from a big brand dealer, but after several sales people from other stores didn't bother to follow through with their promises to me, we made the trip to First National and I'm very glad. We got a great truck at a REALLY fair price, it was smooth, we got what we wanted and what we were promised. We were also preapproved with a loan when we came in, but their F&I person was able to shave a little off the APR for us which was nice. My advice to a car shopper is this - do your research on cars, do your homework on your finance qualifications so you aren't surprised or sad when you go in, be assertive (ask for the inspection report of the vehicle BEFORE you buy!!), and be kind to your sales team - they will be kind to you here! There's a great selection too. As the daughter and granddaughter of dealership owners, I'm pretty picky about how I'm treated when I shop for cars, and I'm happy to say that this team delivered. I'll be back if I'm ever in the market for a used car, they've earned the right to compete for my business again.
Katim he was very helpful I just came to see a car and I got a new carmy 2017
Carlos and Goku definitely help me to get in a 2014 Honda CR-V in no time also with no money down first national is the way to go!!!
I have referred many of my family members and friends to this dealership! I say if you ask for Terrill you will get straight answers and great customer service! I would give them a 10 star if I could!
Terrill H. was fantastic! He made the process seamless. I would highly recommend this organization.
Best place to buy cars in Seattle! Make sure and talk to Gokul and Carlos..they will make sure and take care of you!
Gokul and Chelsea were so good to me. Gave me a great deal and awesome car. Can't thank them enough!! Highly recommend First National Fleet and Lease!! Sue