Bought the most expensive hand wash package. They generally do an amazing job, but last time I was in, they did an awful job. They sprayed detailer on a dirty surface and wiped away, scratching the paint, and some random black residue was left on the side of the car. However, I called Phillip, and they made it right. Going to give them 4 stars-and will raise it to 5 after I confirm they fix the issues. Like with any business, they occasionally have issues, but at least they work with you.
These guys know their stuff! They have the car wash system down. We purchased their "yearly pass" for unlimited washes for an entire year last holiday season and we've already broke even on the deal! the rest of the years washes are basically free, and with the dirty air in Austin this year, we need a wash once or twice a week. I have a big truck and they always remember to take off my antennae and to fold in my side mirrors before sending it through the car wash. We highly recommend Genie Car Wash!
So the company H2O owns the company Genie but the people who work at Genie are allowed to get their own tips whereas the employees at the H2O Car Wash locations are not allowed to collect their own tips and instead the company collects them in a centrally located box and then gives each employee $5 for tips at the end of the day keeping the rest of them for the company not cool huh hopefully H2O will learn from their new purchase company that the employees are less likely to steal or improperly do their job when they actually get paid the tips for doing a good job
Alex took very good care of my truck twice already. Knows what he’s doing.
I go to Genie Car Wash every week or so. They have always done a good job at keeping my cars clean. If I notice an issue it is dealt with quickly.
Quick and reasonable, do it before you sell your car. You can hope it helps you get more for your trade in.
I've used Mr Car Wash for over a decade. Unil this year I've been willing to accept their frequent price increases because they did a great job The last two times I've came home with a dirty front and back window Last time they didnt even wipe the dust off of the dash and steering column At $70 for the Red Carpet Wash? That was it. I tried Genie Car Wash on Lamar. Much better job Faster and 3/4 the cost Genie is now my go to car wash
Excellent Carwash they doing an amazing job!! The service writer Allan told me about the Yearly pass that was 100 off from 599.99 to 499.99 and I can wash my truck anytime I want! I love the freedom of being able to bring my truck in any time and they always do an amazing job!! Thank you Genie Carwash, I will be recommending you to everyone I know!!
Genie on Lamar took care of me after the car wash did some damage to my radio antenna. They immediately took responsibility, ordered replacements parts and found a shop to get new antenna installed. It took some effort and they were in communication with me through the entire process. I will definitely continue going to my favorite car was in Austin and very much recommend them.
Phil and Chris are awesome. Excellent customer service. Our cars look great!!! This is the place to go to get a quality car wash in Austin!!!
Their salespeople are kinda pushy, but they have a $5 off coupon on their website you can use. I usually get the 2nd cheapest wash (manager special) that's $20, but only $15 with coupon.
Been a customer for 3 years. The yearly pass is a great deal and the people there are amazing . Allan will hook you up.
Stain experts.good detailing done here .Pushy sales guys, takes cash and credit here.
Awesome customer service. Did a hell of a job getting my car cleaned up. It looked like something worth driving then.
great car wash service love the special detail services they have . I go all the time love that shine.
Great service. Truck came out clean, no complaints here.
They do a Great Job