Excellent service and reasonable rates for repair. Will definitely comeback for more services.
Very nice facility. VERY NICE! Super friendly yet professional. I had A/C, Big T.V., Fireplace, Tablets/Wi-Fi, Candy, Coffee/K-Kups, Bottle Water, Popcorn Machine & a wonderful seating area..MOST IMPORTANTLY THE CLEAN BATHROOMS!🙌
Amazing service, not a long wait at all and the customer service was the best! Definitely recommend this place!
Great friendly service and no long wait!
The service facilities are clean and well maintained. They have a nice sized A/C wait area with a TV that is convenient to get to. I ran into Reliable Auto Repair (family owned and operated by the way) by mistake and thought it was the Santa Ana body repair building, since they are in the same section. I was confused and instead of treating me like an idiot (which multiple shops have in the past), Matt guided me where I needed to be and was super helpful! He even answered all of my questions and spent time with me instead of rushing, even though I had no intention of doing same day repair/maintenance. When I was done next door, I ended up coming back for an oil change and asked them to take a look at my car and give me recommendations on what I may need. My oil change was quick. I was able to grab a bite at Churchs next door and they were done as soon as I was finishing up. He gave me an estimate for the work they recommended and left it at that. He did not try to force additional work on me today that is not needed, which is much appreciated. Matt went above and beyond and the rest of the staff are very friendly too! They have a big sign near the roadway, so you shouldn't miss them. They also give free estimates. Try them out. I guarantee you won't be disappointed!
It is very clean welcoming place. I was greeted immediately at front desk by Matt. Very cool and helpful guy. I came without an appointment but my car seen to it within 5 minutes. Was all done within 45 minutes. I would recommend this place. Free WiFi.
Friendly staff. Clean waiting area and fast affordable service!
Very nice place to get your car needs done. Friendly people and clean spacious location.
Great service and nice relaxing waiting area.
I thought only the dealership would work on my Fiat. I broke down and AAA recommended Reliable Auto Repair. They fixed my transmission. I asked if they could do other work on the car because I was taking it to the dealership. They said yes! Now I can take my little Fiat to them instead of the dealership that also works on Lamborghini, Maserati, and Alpha Romeo and charges me like my little idiot car were one of those Italian monsters. Just FYI. The dealership charged me $71 for a single wiper blade replacement. They said you need a new wiper blade. I said sure why not. Dang! Never again.
Very very nice service and clean lobby
FAST! MATS THE BEST, FASTER THAN SUPERMAN !
My daughters check engine light was on and we got taken by a mobile mechanic to do a diagnostic which was a complete waste. Came to Reliable and Matt at the front desk was very helpful. So far we have had a brake fluid flush done, today a full diagnostic with engine flush and oil change, will probably need more work but I feel comfortable with them doing the work, and don't feel like we will be taken for our money.
Matt is the best!!! i get the best service for my car here and everything is super super clean! :) 10/10 would recommend
Excelente lugar muy buena atencion por parte de Tom y Matt. Buenos precios en sus servicios. Gracias!!! Reliable auto repair.
I needed a repair done under my dealership warranty. From Matt to Tom, the service was amazing; very professional. The repair was completed in one day and their communication could not have been better. The facility is clean, organized, and full productivity. Their positive attitudes go a long way. I highly recommend Reliable Auto Repair, on Jones, for your auto needs.
Engine was overheating on my way home and stopped by on a Saturday morning. They are right outside my neighborhood so super convenient. Repairs were done that afternoon. Everyone was very pleasant and the location is very clean.
Very awesome customer service.
Great service and great employees
I recommend coming here. Great Service