Great customer service, if they can't perform the work, they'll tell you upfront, if it doesn't need to be fixed, they'll tell you upfront.
Great people and great service
The staff is so nice and respectful! Thank you for my great service!
The gentlemen there were phenomenal
They did a great job.
Mock Tire consistently offers an amazing customer service. I've had flats at 5pm twice. Both times they fixed them. I've had a loose spare tire under my truck. They came out laid in parking lot under my truck figured it out and fixed it, then refused to charge me. They have been my go to guys and girls for quiet awhile and will be in future. There are other places, even other Mock Tires. Dont waste your time go to these guys. TURF RANGER LAWNCARE Royce Thompson
Been going to Mock for 25 years for Tires and general Automotive repairs. They're are absolutely the best.
just needed a put on a rim.. very nice people,no issue will go back ..Excellent Service
Employees treat customers with respect and kindness. I appreciate their honesty and integrity.
Best car repair in town. Had been customer for more than 10 years. Mike and his crew do an excellent job.
Simply the best place in Winston-Salem to get tires and service your car!
Wow! Alot to say here. My friend told me about Mock Tire, specifically this one that Craig owns at Southpark, over 15 years ago and I was amazed. Besides having the lowest prices you will ever find, they have the best customer service you could ever imagine. I have bought ALL of my tires for my vehicles since and also have my family and friends going there as well. I always try to talk to Craig when needing something, but also know that Mike and the rest of the service people can more than adequately help you out with your tire and automotive needs as well. I have only bought tires and alignments from Craig over the years because I handle the oil changes, brakes, and minor repairs myself but as for the MANY TIMES that I have been in there, they more than handle themselves in a professional and courteous manner, and never try to "up sale" anyone. Yes, I have seen them many times come talk to the customer or when warranted, bring out a small part to show to them, that needs fixing now or will need it very soon and offer to do that for them while they wait, not to just tack up the bill some more, but as being courteous to them to truly try and help them out in their situation. But, as always with them, in the end it is always left up to the customer whether or not to go ahead with the fix or repair. I also just recently had a situation that happened away from and not involving Mock Tire that didn't turn out well at all, but Craig stepped in and helped us out TREMENDOUSLY through the entire process, and I truly thank him for that. The next time you ride by Craig's, take a look at the many vehicles that are lined up, waiting to be pulled in one of the several bays for service, and then you will understand some about what I am saying. Then, the next time your vehicle needs tires or servicing, think of going nowhere else but Mock Tire at Southpark and develop you a 15 plus year relationship with them like I have and you can set your mind at ease. Craig, thank you and your team so very much for the over 15 years of EXCEPTIONAL service you have given to me, my family, and friends, and look forward to another 15 great years. Thanks again!!!
Great service,slow wait but it's worth it!
Fast and great people
Able to schedule last minute appt....very informative regarding repairs needed...will go back
The team at Mock Tire South Park are honest, concerning and always strive to meet or exceed every customers needs. My last visit was to have my 2013 4RUNNER front struts & shocks and also front rotors & pads replaced. I couldn’t be more happy to have my truck driving like new again without all of the extra dealer cost. I have been dealing with Mock for over 40 years now and would recommend them to anyone. Observing their team serve each customer with the same heart felt concern to take care of them is always a pleasure.
I have been dealing with Steve and Mike at Mock Tire since the early 90s. They run a good shop with honesty and integrity always. I have referred many people to them over the years and will continue to do so, you can trust them.
A+ tire store! Very happy with my tires and experience at this location. Will buy all my tires needs moving forward from Mock Tire.
All if the staff was wonderful and very helpful in the store as well as on the phone