Excellent service and very courteous staff. This is our go to place for car repairs, maintenance, oil changes, even inspections. I really appreciate their honesty and courtesy. I know my vehicle is in great hands with Thousand Oaks Automotive!
Fantastic service, high quality technicians. Willing to work with you. Will not allow you to bring your own oil or parts though. Disappointed. 😥
Best garage to get your car fixed in San Antonio!
I drive a C230 Mercedes. A strange noise was coming from my brakes so I pulled into the shop. Being a female, I ws so afraid once they checked it, they would come tell me this outrageous repair cost. They didn't. It was only a rock stuck beteeen the rotor and a piece of metal. Hats off to Paul. I live nowhere near this area, but this will be my new repair shop. I trust them.
I had a minor billing issue and Dave, the owner went out of his way to fix it and make sure we were satisfied. He also printed out a map for my senior friends trip and was very helpful to her. Outstanding customer service!
GOOD CLEAN SHOPE. FAIR PRICES...GOOD TECHS.
Fast, friendly, reasonably priced service
Good for getting car repairs.
I've owned my 2008 Chevy Trailblazer since 2009. TOA has been the only shop that has worked on it (with the exception of myself for basic maintenance). I had recently taken my truck in to find the transmission was going out and the radiator was clogged with debris. After spending well over $4100 for parts and labor. I left the shop and drove it for 2 days and found I had to return it due to a mismounted fan shroud and noticeable leak in my new radiator as well as a piece that had broken due to possible mishandling of an ageing part during disassembly. I gave them the opportunity to make things right and David, Paul, Leo,, and all the technicians involved did so. They replaced the leaking radiator cap, remounted the fan shroud correctly and are replacing the broken part at no additional cost to me. These guys stand by their work and are willing to work to make the customer satisfied. I am grateful for their honesty and pride in their work. Thanks guys!
A local shop you can trust. Please saved me hundreds on replacing the automatic transmission, In my four-wheel-drive pick up. I have been using Thousand Oaks for over two years now since I lost my service writer of over 20 years at the dealership. I have found The best shop in San Antonio for vehicle repairs. They are always out to save your money and give you honest diagnostics and follow up to make sure you're completely satisfied on all the work they performed. I would highly recommend them to anybody.
These guys are AWESOME! Paul was able to help me with a fix to get me back on the road within 2hrs of a short notice drop in. I really appreciate the great communication and the quick turn around. I will continue to bring my Tahoe and Elantra into their shop. GREAT SERVICE, VERY PROFESSIONAL!
This place is top notch! Good, honest professionals with great customer service. For the past several years we have had all kinds of work done by them from oil changes to major mechanical service and the quality of their work never ceases to impress. More than once they had the repairs done on the same day! The drop box feature is very convenient. They give you an honest estimate and explain what is critical and what is not, doing only the jobs you agree to (integrity here). Everyone I have ever talked to is kind and respectful - be personally or on the phone. That is quite a combination to have in a business, so we keep going back every time our cars need to be serviced and recommend them any time we are asked.
So....my car has been here twice in the past three months...but for two different reasons. Each time I have been here, I have been treated with courtesy and professionalism. Hopefully I don't have to bring my car back...but if I do, I know that my vehicle is in excellent hands.
Price isn't the cheapest, but you get what you pay for. Always had good service there.
Had my AC repaired about a month ago. It has worked fantastic since. Giving a well-deserved 5 stars. The Entire experience was pleasant, thorough and quick. Excellent pricing! Highly recommending!
These are the only mechanics in town that I trust. I'm sure there are others but after bad experiences, you stick with someone good when you find them. They give you a written estimate and...stick to it. Great work and fast too.
Extremely friendly and knowledgeable staff. Technicians are highly certified and we'll trained which makes resolving my car issues less of a hassle instead of having to pay for a guessing game.
Great people run this place.
Have used TOA several times before today. Always spot on and helpful. They have earned my business the right way, by delivering what I agree too. The drop box was a great feature that I used for a Sunday afternoon drop off for an early AM appointment. I refer people regularly, and will continue to do so. Special thanks to Leo, very courteous and great customer service!
We have been taking our vehicles to Thousand Oaks Automotive for a number of years now. Even though we moved to New Braunfels 4 years ago, we continue to take our vehicles there because we trust/value their work. Recently, we had an issue with our 2008 Yukon (has 140K+ miles on it). David at TOA took the time to help us understand what was needed and got the Yukon back on the road again for a very reasonable price. We appreciate the work you have done for us over the years and will continue to use Thousand Oaks for future repairs.