Completly satisfied with my acdelco battery purchase. Great customer service. Leo was very helpful.I didnt feel pressured to buy anything i didnt want. Thank you Thousand Oaks Automotive.
First time at Thousand Oaks Automotive, staff (Leo) was very professional, recognized issue I was having with my car. Scheduled an appointment the next morning, issue was taken care of very promptly and without any surprises.
I've used them for some years now but this last time was even more outstanding. Their honesty is second to none. They found the issue and saved me over 4k dollars. They also showed me how my car was running graphically (catalytic converters) and put my mind at ease. I know they aren't the cheapest - as a matter of fact I know that at times they charge what the dealer charges (hourly/parts) but like the dealer they don't want you to have to come back for the same issue so they do their best to fix it right the first time.
Honest and caring folks. Was extremely pleased by the service.
Great customer service. They went above and beyond to take care of our vehicle and provided excellent communication during the process. Great, honest people that really care. Highly recommend to all!
Excellent service and very courteous staff. This is our go to place for car repairs, maintenance, oil changes, even inspections. I really appreciate their honesty and courtesy. I know my vehicle is in great hands with Thousand Oaks Automotive!
Fantastic service, high quality technicians. Willing to work with you. Will not allow you to bring your own oil or parts though. Disappointed. 😥
Best garage to get your car fixed in San Antonio!
I drive a C230 Mercedes. A strange noise was coming from my brakes so I pulled into the shop. Being a female, I ws so afraid once they checked it, they would come tell me this outrageous repair cost. They didn't. It was only a rock stuck beteeen the rotor and a piece of metal. Hats off to Paul. I live nowhere near this area, but this will be my new repair shop. I trust them.
I had a minor billing issue and Dave, the owner went out of his way to fix it and make sure we were satisfied. He also printed out a map for my senior friends trip and was very helpful to her. Outstanding customer service!
GOOD CLEAN SHOPE. FAIR PRICES...GOOD TECHS.
Fast, friendly, reasonably priced service
Good for getting car repairs.
I've owned my 2008 Chevy Trailblazer since 2009. TOA has been the only shop that has worked on it (with the exception of myself for basic maintenance). I had recently taken my truck in to find the transmission was going out and the radiator was clogged with debris. After spending well over $4100 for parts and labor. I left the shop and drove it for 2 days and found I had to return it due to a mismounted fan shroud and noticeable leak in my new radiator as well as a piece that had broken due to possible mishandling of an ageing part during disassembly. I gave them the opportunity to make things right and David, Paul, Leo,, and all the technicians involved did so. They replaced the leaking radiator cap, remounted the fan shroud correctly and are replacing the broken part at no additional cost to me. These guys stand by their work and are willing to work to make the customer satisfied. I am grateful for their honesty and pride in their work. Thanks guys!
A local shop you can trust. Please saved me hundreds on replacing the automatic transmission, In my four-wheel-drive pick up. I have been using Thousand Oaks for over two years now since I lost my service writer of over 20 years at the dealership. I have found The best shop in San Antonio for vehicle repairs. They are always out to save your money and give you honest diagnostics and follow up to make sure you're completely satisfied on all the work they performed. I would highly recommend them to anybody.
These guys are AWESOME! Paul was able to help me with a fix to get me back on the road within 2hrs of a short notice drop in. I really appreciate the great communication and the quick turn around. I will continue to bring my Tahoe and Elantra into their shop. GREAT SERVICE, VERY PROFESSIONAL!
This place is top notch! Good, honest professionals with great customer service. For the past several years we have had all kinds of work done by them from oil changes to major mechanical service and the quality of their work never ceases to impress. More than once they had the repairs done on the same day! The drop box feature is very convenient. They give you an honest estimate and explain what is critical and what is not, doing only the jobs you agree to (integrity here). Everyone I have ever talked to is kind and respectful - be personally or on the phone. That is quite a combination to have in a business, so we keep going back every time our cars need to be serviced and recommend them any time we are asked.
So....my car has been here twice in the past three months...but for two different reasons. Each time I have been here, I have been treated with courtesy and professionalism. Hopefully I don't have to bring my car back...but if I do, I know that my vehicle is in excellent hands.
Price isn't the cheapest, but you get what you pay for. Always had good service there.
Had my AC repaired about a month ago. It has worked fantastic since. Giving a well-deserved 5 stars. The Entire experience was pleasant, thorough and quick. Excellent pricing! Highly recommending!