Great customer service. Fair people.
The sales and finance staff were very helpful. I looked at several models last fall, and purchased a new one at the camping show last month. I was a little surprised when we picked it up to take it home only to discover that the license plate wasn't on it, and the treatment to the tires had not been done. We had to drive it back to the dealer (again without the plate) to address this. Overall I"m very happy with the camper and Long View RV.
Great staff excellent
We had a big trade, and received a smaller newer unit. We are happy. Started our sales business with Mark, but ended up working with many. EACH AND EVERYONE of them were very pleasant to us. Thanks to all for the service we received not to forget Mike his new assistant and the cleaning crew!!!!!!!!!
They were really helpful overall and I found the rv I was looking for. I’m planning on living in the rv so finding one that worked for me was really important.
Great expireance, great customer service. Easy transaction. Highly recommend to anyone in the market.
We knew what we wanted and ran into Robert at the RV Show in Hartford. He sent us to the store because he didn’t have what we wanted at the show. We saw David in sales. He talked fast and we hestitated Agee times but we knew our price points and what we wanted. It’s just like buying a car. Do your homework! We signed within the next few weeks. Our visit with Ben in finance was easy and smooth. We got awesome rates to finance. Next we had our walk through with Mike. He was so thorough and made us feel like very comfortable and now part of his family. He reassured us that he would always be available to guide through any set up or camping drama we would face! The company let us keep the camper on grounds until the weather improved. It was winterized and ready for our pick up when we were ready! Thanks for marking our first travel trailer an easy process.
Great place to shop for a camper and many to choose from. Sales rep was very nice and seemed to no alot about there product. After we purchased the camper they went over everything on the camper.
So far so good. Our salesman, Dave, is knowledgeable and a delight to deal with. We never felt pressured and he answered every single question we had as first time RVers. Had a few issues with financing but they're being resolved. The service and cleaning crews were super efficient and polite. And orientation with Mike was a a delight. He was patient, made us feel totally at ease, taught us so much about our unit, and gave us the feeling he was really happy for us. His interest in us and our getting to know the ins and outs was apparent. He is total pleasure.
For a first time buyer sales and service were great to work with. A special thank you to the service people who bent over backwards to make our demo happen with a wonderful professionalism all the way.
We had purchased a Bullet Camper from Longview two years ago and love it but decided to take it up a notch. So we went to the RV show and feel in love with the Durango Gold. Bought it and could not say enough about the Longview team from Sales to Service!!! They are top notch.
We knew we were in the market for a brand new trailer. We went to the trailer show and were hoping to find the "one". We walked into many trailers and ended up deciding on the Forest River Heritage Glen. We chose to go with one that was at the dealership and not the floor model at the show. The financing went well and so did all of the communication with the staff. When we picked it up and went through the set up and inspection we realized the ladder was not on the one at the dealership and a few slight issues with the trailer. They were all addressed and will be fixed. The gentlemen who gave us the walkthrough and helped with stabilizing and weight distribution were extremely helpful and gave us lots of great advice. Everyone was pleasant and very helpful. I would recommend this dealership to others in the market for a trailer. I hope we continue to be impressed throughout the life of our camper and the next purchase we make with them.
An amazing experience from start to finish!! Rem was amazing! We went to an rv show and left with a travel trailer! Staff has been wonderful and accommodating for our needs!! Mike gave an amazing tutorial about our new purchase!!! He even said he would be our copilot if we ever decided to travel!!! Thanks mike!!! We are so excited for our new adventures!!!
Was just thinking of buying a RV!
We were so pleased with the friendly and attentive service we got from all the people at Long View. Todd Emeerson was always available via email or phone. Mike spent nearly two hours giving us the orientation for our RV (our first).
We had a wonderful experience when buying our used RV at Long View in Windsor Locks. We went to another dealer first and the service there did not compare to the service that we received in WL. Everything went very smoothly and we had a complete walk thru and were shown how to use everything. Sales and Service answered every question that we had. I would highly recommend Rem and Barbra at the Windsor Locks store. Thank you again for the exceptional sale and service that we received.
Very happy with our salesperson "Tony" who was very accommodating and helpful. Our demo on the unit was also very good. The whole process was very smooth and I would recommend Long View as a great place to buy a camper.
Had a very good experience with Rem and Todd purchasing our new R-pod. The walkthrough was helpful and our concerns were immediately handled and fixed. We came in at a quiet time of year which I think helped to keep it personalized and not rushed.
It was amazing and mike Rivas was more than helpful
Just purchased a 2017 KZ Durango 2500 fifth wheel from Longview. From the owner FRANK to Heather in finance, to Heather in parts and onto Mike for the walk-through, the experience was extremely professional. Service department installed a fifth wheel hitch in my pick up truck and completed it quickly and neatly. They have my recommendation.