My wife and I visited last Wednesday evening. The accommodations were spectacular. The star of the show was the dinner. Our server Jon provided the best customer service at a restaurant I’ve ever experienced, truly first class. Our steaks were unbelievable and cooked to perfection. Can’t wait to come back to visit and enjoy this one of a kind place.
I love this place
My wife and I dined at Russell's last night and as usual, it was an incredible experience. We were greeted by Russell himself and shown to a very nice and comfortable booth. The service and the steaks were extraordinary. We will continue to frequent Russell's as we have been doing since 2008. Kudos to you Mr. Salvatore!
Seated promptly and courteously at the dinner table. The server we had was not very personable and quite mechanical in his responses. Although very efficient, he lacked the extra finesse needed to be an outstanding server.
Dinner was delicious Only one dislike was the ceasar salad dressing Waiter was wonderful. All the employees are. Will definitely be back.
Allen are waiter was amazing. The food was fantastic. So if anyone goes ask for Allen. Again he was the best ever.
The ole saying ' you get what you pay for ', is perfect for Russell's. You'll pay a higher price than regular restaurants around because the service, atmosphere and food is top notch. Highly recommended.
Best steak ever
Fantastic meal. Beautiful hotel. Met Russell himself.
The rooms are clean, the food is amazing and the service is top notch! I will absolutely be back.
Every thing was perfect , everyone there made it special for my valentine. Thank you
The food was really good
Pricey, but oh so good
Amazing experience as always! Could not ask for a better experience with the service or the food
Every experience I have had here has been beyond exceptional! One of my favorite restaurants in Buffalo! The hospitality goes over and beyond and the food never seems to disappoint!
Great food, but you have to cash a savings bond to pay for the bill.
Delicious dinner was enjoyed by our party of 9!! Service was outstanding.
Always a favourite place when I visit Buffalo. The service Is great and the food always reliable.