Went there last night and purchased a Jeep Cherokee Limited and had awesome service and everyone was very helpful and did everything they could do to help! Thank you all!!
Great customer service. Service department is excellent!
I canvassed the Philadelphia metro area Jeep dealers for the best lease deal on a Wrangler. As luck would have it, the best deal was found at Lucas, which is also the closest dealer to my workplace. The internet team was fantastic (Stacy Frisch) and very transparent and honest with the deal. They offered a great deal on first pass and guaranteed to honor it when I went to showroom, w/no threat of upselling or other typical selling tactics. This is exactly what I was looking for in an online experience - other dealers were hounding me for weeks once they had my personal information (needed to get a quote), but not Lucas. Once I got to the showroom, I worked with Mike Ginyard (also fantastic) who was no-nonsense and very helpful. He let me take the vehicle for a test drive w/no hassle and I was in and out of the dealership w/the lease signed in under 2 hours. Terrific experience from start to finish, highly recommend Lucas Jeep.
For the longest I've avoided the Maintain department due to bad review's, I will say this when it comes to marketing the team here is good. This is the only Dodge dealer that sends little coupons to my house I've been to Auto Park and Cherry dealer multiple times. I've never been here until today and been getting coupons for about a year now. I was greeted as soon as I walked in the building, I was serviced immediately and most importantly on time, customer service at is finest. Thank you marketing team for getting me in the building, thank you customer service from the maintain department keeping me. Sale might be a different story hopefully not but every dodge dealer's sale department I've been trend to have a bad rep. I'm here to be a part of the family not buy a car.
Just bought a new Renegade here! Had a wonderful experience, Roscoe was attentive and efficient. I was beyond impressed that they somehow managed to get the car ready to go same day (not sure if that’s normal to some people... I’ve always had to come back another day after the dealership cleans the car, so was pleasantly surprised to be able to drive the car home!) Overall, definitely recommend these guys for a pleasant and fast car buying experience �
This was a great day at Lucas I went in for recall and Mike was so nice and help me out and told to have a nice soft pretzel and relaxing
Amazing Dealership! Amazing People! Highly Recommend!
Just bought a new car from this place. We worked with Roscoe and had a great experience. All features were explained in detail, had a great test drive, and we were given what we felt was a fair price. Roscoe even offered to help pair phone to the car. Would recommend this place and especially Roscoe.
Very courteous and helpful. Quick service
Great customer service
Great selection of all different kinds of cars used and New
Positive car buying experience. Mike G was great to work with! I was treated with respect and got a great deal! Couldn't be happier!
Best jeep dealer in Jersey
Everyone was nice. They had Philly pretzels and bottled water for their customers. We had oil change and tires rotated and done in 40 minutes
Great Service Dept.