I've always have had a good experience taking my car to Krouse's Towing & Tire. When I was in the market for new tires, I got the best deal for what I wanted through them. Whenever my car has had mechanical problems, I've always been told up front what the problem was and the cost to do the work. Most of the time, I could take my car there and have it back the same day. When It was necessary to leave my car, they always provided a way back home for me and then came and picked me up to get it back. I don't feel like I was ever overcharged for a part or the service. I've always have been treated with respect and understanding when I was feeling frantic about my car breaking down.
Good, quick n dependable shop in town. The receptionist/Secretary was very kind
Krouse's servicemen are very professional!! Reasonable pricing and great diagnostics! The owner gives roses and that is soo classy!
Very happy with the repair work. Done promptly and reasonably priced
Bruce and Krouse's towing and tire are awesome. Will help you any way possible. Friendly and honest. Will go there anytime
We have been bringing our vehicles here for years and are satisfied with their service at reasonable prices. Honest and reliable, if anything is not done right, they fix it to make it right.
We had a relatively simple problem (broken shifter cable). We were stranded at their garage and it ended up that they couldn't fix it that day due to parts not being available, and they made sure we got home. They quoted us a price on day 1, and the price didn't go up at all by the time it was done. They were all very friendly to us in spite of how insanely busy they clearly were. The price wasn't unreasonable at all. I wouldn't hesitate to return here or recommend them to others. They even gave us a rose when we picked up the car. Update - 7/9/2019 - The above incident was several months ago. Another incident, the car shut off in the middle of traffic. Just dead, like a rock. We had it towed to Krouse's. Sometimes in almost any kind of transaction, issues arise, and I had a disagreement with Mr. Krouse about something. Without getting into details, I will just say that he really, REALLY went out of his way to make it right. I was genuinely shocked. Issues come up once in awhile, it just happens - but the resolution matters more. Ultimately, we are extremely satisfied with Mr. Krouse's handling of this matter. The five stars stands.
Very well priced and extremely nice and patient people
Did great work on my Nissan ❤️ I really appreciate all they did
Doing a lot of work for us. Seem to be good honest hard working folk. Reliable
As usual they came through for me at the last minute they had my car fixed in 20 mins. Thank You
I bring my car here to get everything done, from Tires to oil changes and I even have called Bruce to come pull me out of the snow when I got stuck. They are absolutely wonderful and I wouldn’t imagine going anywhere else!
Called for same day appointment for oil & filter change around 11:AM. Made appointment for 2:30 PM. Appointment was on time and fast service was a plus. I have been a customer since opening day! Never had any complaints. Great place and affordable prices. Harvey Hahl
This garage gives top notch service Everytime I go there! The price is reasonable also!
Megan at the desk is very friendly. The prices for service are fair, and they make sure that the customer is satisfied.
I have been a customer of Bruce's for many years. I have a job that requires alot of driving. I have a 2010 dodge caravan sxt. Purchased with very low milage, I am at 248987 miles original transmission and engine. Krouse's towing and tire understands the importance of a good reliable vehical and keeps my van well manitaced. I have alot of passengers and their safety is part of my job. I will continue to use them as my garage of choice, not because of reviews because when I have have to drive 1050 miles on 2 days I am safe. (Excatly 550 from here to Hammond Indian and 550 back) the feeling of safety can not be beat..
GREAT SERVICE AND VERY COURTEOUS!!! EVEN GAVE MY WIFE A ROSE!!!!
I have always taken my vehicle to Bruce. All of the employees are friendly and knowledgeable. I have never had an issue with anything they have touched. I recommend them to my family and friends and they really respect their customers. They are trustworthy!
THIS PLACE IS AWESOME THE STAFF IS VERY POLITE AND WELL MANNERED MEGAN HAS BEEN THERE EVERY TIME MY CARS NEED SERVICING AND HAS HELPED ME WITH IT ALL I WOULD RECOMMEND ALL MY FRIENDS AND FAMILY GO THERE AND THE ATMOSPHERE MAKES YOU FEEL LIKE FAMILY GREAT PEOPLE!!!!!!!