Since this was a big purchase, I decided to use the system for a year before posting my review about the company and the product. Install date was 11/10/19. Just to let you all know, I have a split system (AC on roof & heater in attic). Here's what the installated system includes: a 3 ton,16 seer, Goodman AC with variable speed; a 3 ton, Goodman natural gas furnace with an Aspen coil; and a Honeywell Wi-Fi thermostat. Also included were: the addition of a small return vent (with a 3 year washable filter); the AC stand with an antivibration pad; a high-rise goliath pan; gas code upgrade; exhaust vent upgrade; and a 115V electrical upgrade. Concerning the equipment, I have had no mechanical issues with the system since it was installed. It's quiter than my last system, cools and heats much faster and the house stays at temperature for longer when we leave the fan on the "circulate" setting. I compared last year's and this year's electrical bill and we saved $239. I was unable to view and compare natural gas savings due to log-in issues, but I'm pretty confident we saved money there too. As for the company, it's been all positive. No pressure to buy, they gave me several options to meet my budget, kept in contact with me about installation process, provided clarifications when I had any questions, and the installers were friendly and informative. They just came out yesterday to do an annual maintenance on the furnace. Overall, they were my top choice and I would recommend them. Good luck with your future plans everyone.
I had called the office and they said up an appointment with my time and the woman on the phone was very very polite gentleman came to do the inspection and told her what was wrong with our home he explained everything helped us get on the email and everything he was wonderful and also on Monday when we went to the office everyone in that office was so lovely to me they did everything for me and all I had to just do is just sit there and I would ask them if they can do this is that and then get it for me tonight I have an appointment for next year November 2020 so makes variance with everyone in that office was one
Pretty good service
Great job on servicing my system today Jacob did really good it’s the little things that shows quality and attention to details keep up the good work and thanks again...
Doug, Hayden,Gus, and the others did an amazing job. My AC has never run better. Doug was very knowledgeable and professional. Definitely recommend them for any home improvement
Great experience working with the AAVCO rep regarding an upgraded AC system. They came out same day to evaluate and discuss. And their pricing scheme was reasonable and to the point. Looking forward to an expert (next day) installation to get out of this heat!
Their workers are the best at what they do also the workers are nice and gentlemanly to their customers.
He was friendly well-dressed and knew what he was doing and had the job done and only 30 minutes great job
Jacob was Very thorough explanations, very polite and reviewed all options.
Jacob was super friendly and was patient with us. He took the time to answer all our questions. (We had many) He showed up on time to install our new system and stayed until almost midnight to make sure are home was going to be cool for our family. We are extremely greatful to have found this company. We would highly recommend their services to our family and friends.
I must say that I was not happy with the service I was given by Jacob for the fact that he needed to order a part and left me in 100 degree weather and never showed nor called which was going to make me give Aavco a 1 star but then they sent out Doug and though it took the company several times to get ordering the part correctly, Doug sanded me as a customer because he showed real concern for my situation and really wanted me as a customer to be happy. So, because of the service I received from Doug I gave them a 4 star
Jacob from Aavco came to troubleshoot the air conditioning unit today. He was very knowledgeable and gave options of what could be done, all the while understanding my concern with cost. He was able to fix the issue in the same day. I would definitely request him again when the time comes to finally replace the unit.
Jacob was polite and efficient let me know all my options so I was able to make an informed decision. Initial appt with AAVCO scheduled promptly.
Jacob is a plus for the company and the customer also Leo,helpful and pleasant
I can’t say enough about AAvco , they replaced my hvac unit in my previous house in 2013 was a great experience easy friendly staff , I when I bought an older home in 2017 I called on aavco to give me a quote on replacing an old unit they not only came up with a better configuration and better efficiency of a unit but also gave me a great competitive price AC tech Jacob was so awesome in his presentation ,knowledge experience and experience of Hvac I was sold thank you AAvco and Jacob for your help , Professionalism, knowledge wouldn’t call anyone else.
My heating and cooling home system broke down last week 😢. After interviewing four contractors this week my final decision was made easy. AAVCO knocked it out of the park, with Jacob leading the way. Jacob was extremely professional, he went the extra mile and thoroughly explained what type of system would work best for my home (2 story 2400 Sq ft). I'm very happy with the price, but even more satisfied with AAVCO and the professionalism Jacob provided. I look forward to pleasant days and nights with my new system. Thanks Jacob!!!! #Louchezspecial @louchez22 #Luchez #luchezspecial
Jacob was great. He does not try to up sale you on anything you don't need. He is very knowledgeable on the various products and packages. I highly recommend AAVCO and Jacob.
Our problem was a leak/water problem in attic, dripping water from celing. We are First time customer. Our service technician professional Jacob Diaz was extremely informative and took the time to walk us through his assessment and the different options we had for addressing the issue. He than walked us through the process he would follow to ensure our issue was addressed correctly. I was very pleased with the service, good fair price and I highly recommend AAVCO and will use them again for AC issues. I took few of Jacob's business cards and passed them out to some of my neighbors.
They get the job done right but expensive I think
Had Thomas come out to service our system he was super nice and thorough will stay with aavco because of his work ethic.