Customer Reviews
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galvi5
07/15/19
Hands-down the best car buying experience I have ever had! Raffe has gone above and beyond to take care of me. I walked into M&M on a Friday at 3:30 and the deal was done by 6:00. For me this is unheard of. I like to take my time and haggle/hem and haw but that simply was not required with this dealer. Zero pressure (which I love) and I was given a solid deal on my trade. There simply was no need to haggle. But wait, it gets better! I live in Bend and had a 3 1/2 drive back from Portland. On the way back, I noticed a vibration between 40-50 mph. No biggie. I figured the tires needed a balance and definitely an alignment. I mentioned the alignment after the test drive and Raffe said he would cover that cost. All I would need to do is take it in and then call him. So today I took the truck in to Les Schwab and was told that a balance and alignment could not be performed because the tires (which are new) are too imbalanced from the factory (defective). They are off-brand mud terrains. They also told me I needed as new ball joint. I called Raffe and had him speak with the tech. After the tech got off of the phone, he told me M&M was going to cover the cost of the ball joint. Not only that, but Raffe is going to replace the tires! He will be coming through Bend tomorrow to purchase another vehicle and swap out the tires. How is THAT for customer service! You cannot go wrong with M&M Auto Investments!
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Kiernan Hull
07/09/19
Best dealership I’v ever dealt with. They literally met me in my hometown at the bank & paid like full price for my 4Runner. No low ball offers or monkey business. Was like you’d always hope a deal goes but they never do! :)
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Jocelyn Atkins
07/01/19
I bought a truck from M & M and the service was great. The people are no-pressure, no-hassle and they are very good at carrying out a seamless and smooth purchase. They were able to answer all my questions about my vehicle and had all the necessary history and service paperwork. Overall, a great experience, with easy-going and professional staff.
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Maria Isabel Nuñez
06/25/19
Got a great looking car today at M&M investment. Raffe helped me and he made it really smooth and easy, super helpful and knowledgeable with the financing options! I'm very happy with this deal!
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Nasri Massaad
06/01/19
Johnny and Mazin were great!! They have the best service and experience in the Portland market when it comes to selling quality cars at a great price. This is the 6th car I’ve bought from them. Even though I live in Idaho now, I still come to them when I’m looking for a dependable car. Very trustworthy team of individuals.
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Jay Nguyen
05/03/19
I had a great experience with Raffe i highly recommend him. In and out with in 1 hour. Got all my financing done and help me buy aftermarket parts for my truck. Love this dealership no hidden fees or shady tricks. Would recommend M&M to anyone. Thanks guys your Awesome !!!
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Falica Meyers
04/25/19
One of the best buying experiences I've had. I had been looking for a truck for months and saw one online I liked here. Went in and very clean and non pressure. They let me just look around at the inventory without following me or pressuring me. I could actually just shop! I went in with an approval but Mason got me a better rate and the truck I wanted! He was patient and efficient. Answering all my questions and I drove off that day! From the reviews everyone seems good to work with but Mason was friendly, professional and makes dreams come true. I would recomend making the stop here for sure. I will definitely come back for more vehichle needs. The best truck selection I've seen from a dealership!
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Shawna Medzi
04/21/19
My dad purchased his truck from Raffe. He said he was great to deal with, very customer friendly, and handled everything including the shipping for his truck from Oregon to Alabama. Highly recommend.
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Marissa Vahey
04/15/19
Had an amazing experience with Eric Trettin. He was very helpful and kind in many ways. Austin and I are beyond happy with our purchase of a F-350. We will always be a customer and will suggest this location and especially Eric to other friends and family’s. Thank You.
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Scott Craig
04/15/19
Raffe and Eric took very good care of us. Even after our purchase they worked to make us lifetime customers by their willingness to fix some small issues we had. Thanks guys!
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Kevin Silbernagel
04/13/19
Raffe was very nice to work with. He was honest and straight to the point. No BS. He gave me a good price for my truck. I highly recommended him.
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ImNadiya yes
04/12/19
I always love red car and I just got Infiniti one from here. Good deal.. easy no pressures..good staff very polite..good experience.
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Nikolai Hall
04/11/19
I had a great experience working with Raffe. He treated me with the utmost respect and courtesy in buying my truck and went out of his way to work with me to help me find another vehicle. Thanks Raffe!
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Derek Osenga
04/07/19
No pressure, no BS, friendly staff
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Gabe Medina
04/07/19
The best car buying experience I've ever had. No pushy sales people. We drove a long distance to look at the vehicle. Before we arrived, someone local called about the vehicle. They actually held the vehicle for us until we were able to look at it that day. It was worth the drive. The vehicle was in great shape and the owner was very helpful. Highly recommend.
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Missy Baxter
03/30/19
I was pleasantly surprised and pleased with the entire process of purchasing a vehicle from M&M Investments. It was a no pressure environment and they were very prompt in responding to all of my questions and inquiries. The transaction was smooth and efficient. Additionally - very happy when I took the vehicle to be inspected by my Mercedes Specialist to find out that the vehicle had no hidden issues or concerns. I will def be back for my next vehicle! Thanks so much!
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Eric laitinen
03/29/19
M & M were great. The staff was very friendly and helpful. I was able to do most of the paperwork ahead of time and that made my purchase easy.
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Tony Reyes
03/16/19
My experience was great, I got the car that I dreamed of and very helpful people. A huge shout out to Raffe for his great work.
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Kristi Hubbard
03/16/19
A great truck buying experience. I definitely would buy from them again.
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Joy Snowden
03/12/19
What a pleasant and easy way to purchase a vehicle. We were looking for an SUV for our son's young family, so needed a good condition, older model for affordability. Raffe found it for us! He sent us a walk through video to answered our questions and cover our concerns ...Fabulous service! While purchasing said vehicle, my husband and I looked at a few others. Beautifully detailed and maintained. Great records and honest opinions before we drove over 6 hours to see the one we purchased...Oh and almost forgot...Raffe stayed after hours a few more minutes since we got stuck in traffic...That's excellent service! We just may have to come back soon... Thanks Raffe!